User Manual

STEP 1

Create your account

Open BizTek and choose how to sign up:

• Email & password — enter your email, set a password, and confirm your email if prompted (check spam if you don't see it).
• Continue with Google or Continue with Apple — one tap, no password to remember.

STEP 2

Grant the permissions you need

BizTek asks for permissions only when a feature needs them — Camera for photos and barcodes, Location for stamped photos and maps, Notifications for job alerts. You can change these any time in your device settings.

STEP 1

Create or join a business

On first launch you'll set up your business — give it a name and contact details. If a teammate has already created one, ask them for an invite instead (see section 3).

STEP 2

Complete your business profile

Open Settings → Business to add your logo, address, and contact information. This is what appears on the documents your customers receive, so make it look sharp.

HOW TO

Send an invite

• Go to Settings → Business → Invites (invite management).
• Create an invite and share it with your technician.
• When they accept, they join your business and their work syncs with the whole team.

HOW TO

Create a customer

• Open the Customers tab and tap the + button.
• Enter the customer's name, contact details, and address. The address powers map placement and routing.
• Save — you can now attach this customer to any job, and you'll see their full service history on their profile.

STEP 1

Create a job

• From the Jobs tab, tap + to create a job.
• Pick the customer, set the schedule, and describe the work.
• Assign it to yourself or a technician — it appears on their day immediately.

STEP 2

Work the job

• Open the job to update its status as you go (scheduled → en route → done).
• Add notes, attach photos, and record the parts you used.
• Everything you do here is saved on your device instantly, even offline.

HOW TO

Capture stamped photos with VerifEye

• From a job, choose to capture a photo and pick the stage — before, during, after, or reference.
• BizTek opens the companion VerifEye camera. If it isn't installed yet, BizTek will prompt you to get it.
• Take the shot. VerifEye stamps it with GPS coordinates, the reverse-geocoded address, and the timestamp, then returns it to BizTek.
• The photo is attached to the job and queued to upload to your secure cloud storage.

HOW TO

Manage stock

• Open the Inventory tab to add items with quantities and details.
• Use the barcode scanner to find or add an item fast.
• From a job, assign the parts you used — they're deducted from stock and ready for billing.

HOW TO

Generate & review a report

• From a completed job, choose to generate an AI service report.
• BizTek drafts a clean write-up from your notes, photos, and the work recorded on the job.
• Review and edit the draft — you're always in control of what goes out.
• Export it as a branded PDF and send it to your customer on the spot.

HOW TO

Bill a customer

• Create a quote with line items — including parts pulled from inventory.
• Convert an accepted quote into an invoice with one step.
• Record payments against the invoice to track what's settled.
• Share any billing document as a branded PDF.

GOOD TO KNOW

How syncing behaves

• Every change is saved to your device first, so the app is fully usable with no signal.
• When you're back online, your changes upload automatically in the background.
• Open the Sync status screen to see what's synced and what's still queued.
• An outbox queue guarantees each change reaches the cloud exactly once — nothing is lost.

HOW TO

Manage your account

• Profile — update your display name and avatar in Settings.
• Appearance — switch between light and dark themes.
• Language — BizTek supports English and Filipino.
• Sign out — from Settings; your local data clears on sign-out and re-syncs when you sign back in.
• Delete account — from Settings → Account, or by emailing support@wartle.app. See the Support page.